Customer Service Representative
U-Haul · Urbana, IL · 3 mo ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect equipment on the lot, including checking fluid levels.
- Answer customer questions and provide product and service education.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring.
- Fill propane tanks (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Employment mindset app reimbursement
- Gym reimbursement program
- Health insurance & prescription plans (if eligible)
- Paid holidays, vacation, and sick days (if eligible)
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
Schedule
- On-the-job training
- Two hands-on working interviews
- $100 hiring bonus
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification