Customer Service Representative
U-Haul · Carrollton, TX · 2 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rentals.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Qualifications
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits
- Career stability.
- Opportunities for advancement.
- Monthly bonuses: $100 hiring bonus, $300 upon completion of certification.
- Discounts on various products and services.
- 401(k) savings plan.
- Employee Stock Ownership Plan (ESOP).
- Business travel insurance.
- Employee Assistance Program (EAP).
- Life insurance.
- Legal coverage.
- Auto and home insurance discounts.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
Schedule
- Morning and evening shifts available.