Customer Service Representative
Are you a people person? Do you love helping others? Join U-Haul as a Customer Service Representative and be the face of our exceptional service. This role offers on-the-job education, immediate pay opportunities, and a supportive team environment. Schedule two hands-on working interviews and get paid for each. Earn a $100 hiring bonus and a $300 cash bonus upon completion of U-Haul’s 1-2-3 Punch Certification Program.
About the Role
- Assist customers inside and outside a U-Haul center with products and services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment, including checking fluid levels
- Answer questions and educate customers about U-Haul offerings
- Prepare rental invoices and accept returned equipment
- Install hitches and trailer wiring
- Fill propane (certification provided by U-Haul)
- Drive a forklift (certification provided by U-Haul)
- Participate in ongoing training through U-Haul University
Requirements
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment
The work involves moderate risks or discomforts, such as working around moving parts, machinery, fumes, or irritant chemicals. Protective clothing or gear (e.g., masks, goggles, gloves, or shields) may be required.
Physical Demands
The role requires physical exertion, including long periods of standing or moving, reaching objects at varying heights, and moving equipment weighing a minimum of 50 lbs (assisted or unassisted).
Benefits
- Career stability and opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & prescription plans (if eligible)
- Paid holidays, vacation, and sick days (if eligible)
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program