Customer Service Representative
U-Haul · Juneau, AK · 3 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Qualifications
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits
- Opportunities for advancement.
- Mindset App Reimbursement.
- Gym Reimbursement Program.
- Health insurance & Prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- MetLaw Legal program.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Dental & Vision Plans.
- Business travel insurance.
Schedule
- Two hands-on working interviews.
- Start date with the potential to get paid immediately.
- $100 hiring bonus.
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through U-Haul University.
Pay
- Commensurate with experience.
Company Information
U-Haul offers a comprehensive benefits package including health insurance, dental and vision plans, life insurance, critical illness/accident insurance, and identity theft protection. Employees also have access to discounts on various products and services, including Apple products, Dell computers, cell phone plans, hotels, and more. Additionally, there are employee stock ownership plans (ESOP), 401(k) savings plans, and a Dave Ramsey's SmartDollar Program.