Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

U-Haul is seeking friendly, motivated individuals who enjoy helping others. This position offers on-the-job education and the opportunity to start immediately with the potential to earn additional compensation. For more details about the U-Haul Equipment Inspection and Verification certification program, visit a retail store.

Skills

Must have strong interpersonal skills and be able to work independently and as part of a team.

Benefits

• Career stability and opportunities for advancement.
• Various reimbursement programs.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• Life insurance and MetLife auto and home insurance.
• Discounts on various products and services.
• 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
• Access to EAP, critical illness/accident insurance, and LifeLock identity theft protection.
• Business travel insurance.

Pay

The pay is commensurate with experience.

Schedule

The schedule includes two hands-on working interviews and the potential for a $100 hiring bonus, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.