Customer Service Representative
U-Haul · Bloomington, IL · 4 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect equipment on the lot, including checking fluid levels.
- Answer customer questions and provide product and service education.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring.
- Fill propane tanks (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Employment benefits including health insurance, dental/vision plans, life insurance, critical illness/accident insurance, identity theft protection, and discounts on various products and services.
- Employee stock ownership plan (ESOP)
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) savings plan
- MetLife auto and home insurance
- MetLaw legal program
- LifeLock identity theft protection
- Dave Ramsey’s SmartDollar Program
Schedule
- On-the-job training
- Two hands-on working interviews
- $100 hiring bonus
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification