Customer Service Representative
U-Haul · Washington, PA · 3 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect equipment on the lot, including checking fluid levels.
- Answer customer questions and provide product and service education.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring.
- Fill propane tanks (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Employment-related training
- Health insurance and prescription plans
- Paid holidays, vacation, and sick days
- Life insurance
- Discounts on various products and services
- 401(k) savings plan
- Employee Stock Ownership Plan (ESOP)
- Access to financial and legal programs
- Discounts on travel insurance
- Discounts on technology and home insurance
- Discounts on personal items
- Employee assistance program (EAP)
- LifeLock identity theft protection
- Critical illness and group accident insurance
- Financial planning resources
Schedule
The schedule may involve shifts that include evenings, weekends, and holidays.
Pay
Pay varies based on experience and qualifications.