Customer Service Representative
U-Haul · Augusta, GA · 1 mo ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
- Answer customer questions and provide product and service education.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring, and fill propane tanks (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Reimbursement for mindset apps
- Gym reimbursement program
- Health insurance and prescription plans (if eligible)
- Paid holidays, vacation, and sick days (if eligible)
- Life insurance
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
Schedule
Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program at retail stores.
Pay
The pay is commensurate with experience.
Company Information
U-Haul offers a comprehensive benefits package including discounts on various products and services, an Employee Stock Ownership Plan (ESOP), and a variety of health and wellness programs. Employees also have access to critical illness and accident insurance, identity theft protection, and a range of financial planning resources.