Customer Service Representative
U-Haul · Poway, CA · 1 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers about products and services.
- Prepare rental invoices and accept equipment returned from rentals.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Qualifications
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits
- Hire Fast, Pay Fast.
- $100 hiring bonus.
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program.
Pay
U-Haul's pay is competitive and varies based on experience and qualifications.
Schedule
The schedule includes two hands-on working interviews and is flexible to accommodate your availability.
Company Information
U-Haul offers career stability, opportunities for advancement, and various benefits including:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
Additionally, U-Haul offers Employee Assistance Program (EAP), LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey’s SmartDollar Program, and more.