Customer Service Representative
U-Haul · Prattville, AL · 1 mo ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers about products and services.
- Prepare rental invoices and accept equipment returned from rentals.
- Install hitches and trailer wiring.
- Fill propane (certification provided upon employment).
- Drive a forklift (certification provided upon employment).
- Perform other duties as assigned.
Qualifications
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Customer Service Representative Responsibilities
- Participation in U-Haul University for ongoing education.
Schedule
The schedule may vary based on department needs and may involve business travel.
Pay
Compensation details are not specified in the posted job listing.