Customer Service Representative
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Qualifications
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits
- Opportunities for advancement.
- Mindset App Reimbursement.
- Gym Reimbursement Program.
- Health insurance & Prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Dental & Vision Plans.
- Business travel insurance.
Schedule
- Two hands-on working interviews.
- Start date with potential for immediate pay.
- $100 hiring bonus.
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification.
Pay
- Competitive compensation based on experience.
Company Information
U-Haul offers a comprehensive benefits package including health insurance, dental and vision plans, life insurance, MetLife auto and home insurance, discounts on various products, and a 401(k) savings plan. Employees also have access to an Employee Stock Ownership Plan (ESOP), MetLaw Legal program, and critical illness/accident insurance through LifeLock.
The company provides a variety of programs designed to support employees, including a 24-hour physician available for kids, a Dave Ramsey's SmartDollar Program, and a Critical Illness/Group Accident Insurance program.
U-Haul is committed to fostering a diverse and inclusive workplace where employees feel valued and supported. The company offers a range of employee assistance programs, including EAP (Employee Assistance Program) and a Business Travel Insurance program.
U-Haul is dedicated to providing exceptional customer service and operates with a focus on safety and quality. The company values its employees and encourages growth and development within the organization.