Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
• Answer customer questions and provide product/service education.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Fill propane tanks (certification provided).
• Operate a forklift (certification provided).
• Perform other duties as assigned.

Qualifications

• Valid driver's license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, dental/vision plans, life insurance, disability insurance, and retirement savings plan.
• Discounts on various products and services.
• Employee stock ownership plan (ESOP).
• Access to legal and home insurance, identity theft protection, critical illness/accident insurance, and financial planning programs.

Schedule

Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.

Pay

The pay is commensurate with experience.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.