Customer Service Representative
U-Haul · Bellwood, IL · 2 mo ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
- Answer customer questions and provide product and service education.
- Create rental invoices and accept returned equipment.
- Install hitches and trailer wiring.
- Fill propane tanks (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Employment benefits including health insurance, dental and vision plans, life insurance, and more.
- Discounts on various products and services.
- 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
- Access to MetLife legal programs and critical illness/accident insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- LifeLock identity theft protection and Critical Illness/Group Accident Insurance.
- Employee Assistance Program (EAP).
Schedule
- On-the-job training and education opportunities.
- Two hands-on working interviews leading to immediate pay.
- $100 hiring bonus.
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification certification.