Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Opportunities for advancement.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• Business travel insurance.
• Customer Service Representative MENTORING PROGRAM.

Schedule

• 2 hands-on working interviews and get paid for each.
• $100 hiring bonus!
• $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
• Weekend and Closing Shifts needed.
• 15-25 hours per week.

Pay

• Hire Fast, Pay Fast.

Company Information

U-Haul offers a variety of benefits including:

• Opportunities for career stability.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 24-hour physician available for kids.
• Dental & Vision Plans.
• Business travel insurance.
• Customer Service Representative MENTORING PROGRAM.

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.