Customer Service Representative
U-Haul · San Francisco, CA · 1 mo ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
- Answer customer questions and provide product/service education.
- Prepare and accept rental invoices and returned equipment.
- Install hitches and trailer wiring, and fill propane (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver’s license and good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Employment-related training
- Health insurance & prescription plans
- Paid holidays, vacation, and sick days
- Life insurance
- MetLife auto and home insurance
- Discounts on various products and services
- 401(k) savings plan
- Employee Stock Ownership Plan (ESOP)
- EAP (Employee Assistance Program)
- Identity theft protection
- Group accident insurance
- Business travel insurance
Schedule
The schedule varies based on department needs and may involve shifts during evenings and weekends.
Pay
Compensation is commensurate with experience and qualifications.