Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside a U-Haul center with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, MetLife auto and home insurance, discounts, 401(k) savings plan, ESOP, Employee Stock Ownership Plan (ESOP), Business travel insurance, and more.
• Additional perks such as discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• Employee Assistance Program (EAP), LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey’s SmartDollar Program, and more.

Schedule

Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Pay

The pay is commensurate with experience.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.