Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service skills, problem-solving abilities, and the ability to work independently and as part of a team.

Benefits

• Opportunities for advancement.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• 24-hour physician available for kids.
• Dental & Vision Plans.
• Business travel insurance.

Pay

$100 hiring bonus.

Schedule

Two hands-on working interviews and get paid for each. Paid holidays, vacation, and sick days, if eligible.

About the Role

U-Haul is seeking friendly, motivated individuals to join our team as Customer Service Representatives. This position offers on-the-job education and the opportunity to earn additional bonuses.