Jobs · Customer Service · Massachusetts

Customer Service Representative

U-Haul · Natick, MA · 1 mo ago
Customer ServiceFull-time

Customer Service Representative

Responsibilities

  • Aid customers inside and outside U-Haul centers with U-Haul products and services.
  • Utilize smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Perform other duties as assigned.

Qualifications

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Benefits

  • Opportunities for advancement.
  • Employment benefits including health insurance, prescription plans, life insurance, dental & vision plans, and 401(k) savings plan.
  • Discounts on various products and services.
  • Employee Stock Ownership Plan (ESOP).

Pay

Hire Fast, Pay Fast. Start today and get paid today! Schedule two hands-on working interviews and get paid for each. Receive a $100 hiring bonus! Additionally, receive a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Schedule

The schedule is flexible and may involve working hours that vary based on business needs.

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