Customer Service Representative

Responsibilities

• Aid customers inside and outside a U-Haul center with U-Haul products and services.
• Use a smartphone to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Opportunities for advancement.
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• Employee Stock Ownership Plan (ESOP).
• 24-hour physician available for kids.
• Dental & Vision Plans.

Pay

Pay starts at $18.00, raise to $19.00 upon becoming fully trained and forklift-certified.

Schedule

The schedule varies based on department needs and customer demand.

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.