Customer Service Representative
U-Haul · High Point, NC · 1 mo ago
Customer ServiceFull-time
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rentals.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Requirements
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Qualifications
U-Haul offers career stability, opportunities for advancement, and various benefits including:
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Customer Service Representative responsibilities include assisting customers, managing rentals and inventory, cleaning and inspecting equipment, answering questions, preparing invoices, installing hitches and trailer wiring, filling propane, driving a forklift, and performing other duties as assigned.