Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

U-Haul offers career stability, opportunities for advancement, and various benefits including:

• Health insurance & prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).

Benefits

• Customer Service Representative receives a $100 hiring bonus.
• A $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through U-Haul University.

Schedule

Two hands-on working interviews are provided, and the candidate can start working immediately after these interviews. Paid for each interview.

Pay

Commensurate with experience.

Company Information

U-Haul offers a comprehensive range of benefits including:

• Business travel insurance.
• EAP (Employee Assistance Program).
• Life insurance.
• Identity theft protection.
• Critical illness/accident insurance.
• Dave Ramsey’s SmartDollar Program.