Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Opportunities for advancement.
• Employment benefits including health insurance, prescription plans, life insurance, MetLife auto and home insurance, discounts, and retirement plans.
• Employee assistance programs (EAP), critical illness/accident insurance, and identity theft protection.
• Discounts on various products and services.

Pay

U-Haul offers competitive compensation and benefits, including a $100 hiring bonus, $300 cash bonus upon completion of certification, and opportunities for career growth and advancement.

Schedule

The position offers flexible scheduling with the option for on-the-job training and immediate pay.