Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service skills, problem-solving abilities, and mechanical aptitude.

Benefits

• $100 hiring bonus.
• $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program.
• Opportunities for career stability and advancement.
• Various benefits including health insurance, life insurance, dental & vision plans, and discounts on various products and services.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.