Customer Service Representative
U-Haul · Katy, TX · 3 wk ago
Customer ServiceFull-time
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rentals.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Requirements
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Qualifications
Participate in ongoing continuous U-Haul education through U-Haul University.
Skills
Customer service skills, problem-solving abilities, attention to detail, and the ability to work independently and as part of a team.
Benefits
- Career stability
- Opportunities for advancement
- Employment benefits including health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, dental and vision plans, and discounts on various products and services.
- Professional development opportunities through U-Haul University.
Pay
TBD
Schedule
TBD