Customer Service Representative
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rentals.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Qualifications
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Benefits
- Opportunities for advancement.
- Mindset App Reimbursement.
- Gym Reimbursement Program.
- Health insurance & Prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- MetLaw Legal program.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- Business travel insurance.
Schedule
- Two hands-on working interviews and get paid for each.
- $100 hiring bonus!
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
Pay
- Hire Fast, Pay Fast.
Company Information
U-Haul offers a comprehensive benefits package including health insurance, dental and vision plans, life insurance, critical illness/accident insurance, and identity theft protection. Employees also have access to discounts on various products and services, including Apple products, Dell computers, cell phone plans, hotels, and more. Additionally, there is a 24-hour physician available for children.
The work environment involves moderate risks or discomforts requiring special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. Physical demands include long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.