Customer Service Representative
U-Haul · Killeen, TX · 2 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
- Answer customer questions and provide product/service education.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring, and fill propane (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Physical Demands
- Long periods of remaining stationary.
- Move around indoors and outdoors.
- Position oneself to reach objects at varying heights.
- Move equipment weighing a minimum of 50 lbs. assisted or unassisted.
Benefits
- Career stability
- Opportunities for advancement
- Employment mindset reimbursement
- Gym reimbursement program
- Health insurance & prescription plans (if eligible)
- Paid holidays, vacation, and sick days (if eligible)
- Life insurance
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- EAP (Employee Assistance Program)
- Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Pay
(Details not specified)
Schedule
(Details not specified)