Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

• People-oriented and enjoy helping others.
• Willingness to learn and participate in U-Haul University.

Skills

• Customer service skills.
• Basic computer skills.
• Physical stamina and strength.
• Ability to operate a forklift.

Benefits

• Career stability.
• Opportunities for advancement.
• Reimbursement for mindset and gym memberships.
• Health insurance and prescription plans.
• Paid holidays, vacation, and sick days.
• Life insurance.
• Legal and home insurance.
• Discounts on various products and services.
• 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
• EAP (Employee Assistance Program).
• LifeLock identity theft protection.
• Critical illness and group accident insurance.
• Dave Ramsey’s SmartDollar Program.

Pay

Hire Fast, Pay Fast. Start today and get paid today! Schedule two hands-on working interviews and get paid for each. Receive a $100 hiring bonus! Additionally, earn a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Schedule

The schedule is flexible and may involve working evenings, weekends, and holidays.