Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

U-Haul is looking for friendly, motivated individuals who enjoy helping others. This position offers on-the-job education and the opportunity to start immediately with the potential to earn a $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program. Additionally, U-Haul provides career stability, opportunities for advancement, and various benefits including health insurance, life insurance, and discounts on electronics and travel.

Benefits

• Opportunities for advancement.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance & Prescription plans.
• Paid holidays, vacation, and sick days.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• 24-hour physician available for kids.
• Dental & Vision Plans.
• Business travel insurance.

Schedule

The schedule includes two hands-on working interviews and the potential to earn a $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.

Pay

Starting pay is commensurate with experience.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.