Customer Service Representative

Responsibilities

• Aid customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

This is a part-time position with a maximum of 25 hours per week. It includes outdoor physical labor and the ability to lift 50 lbs.

Skills

Customer service skills, problem-solving abilities, attention to detail, and the ability to work independently and as part of a team are essential.

Benefits

U-Haul offers career stability, opportunities for advancement, mindset reimbursement, gym reimbursement, health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, MetLife legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more.

Pay

The pay is commensurate with experience.

Schedule

The schedule includes two hands-on working interviews and the ability to start immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.