Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Fill propane (certification provided).
• Operate a forklift (certification provided).
• Perform other duties as assigned.

Qualifications

• Valid driver's license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment mindset app reimbursement
• Gym reimbursement program
• Health insurance & prescription plans (if eligible)
• Paid holidays, vacation, and sick days (if eligible)
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance

Schedule

Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program at retail stores.

Pay

The pay is commensurate with experience.

Company Information

U-Haul offers a variety of benefits including discounts on Apple products, Dell computers, cell phone plans, hotels, and more. Employees also have access to the Dave Ramsey’s SmartDollar Program, MetLife insurance, and Critical Illness/Group Accident Insurance.