Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

U-Haul is looking for friendly, motivated individuals who enjoy helping others. This position offers on-the-job education and the opportunity to start immediately with the potential to earn additional compensation through working interviews and certifications.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, MetLife auto and home insurance, discounts on various products, and a 401(k) savings plan.
• Employee Stock Ownership Plan (ESOP)
• Access to EAP, LifeLock identity theft protection, critical illness/group accident insurance, Dave Ramsey’s SmartDollar Program, and more.

Pay

The pay is commensurate with experience.

Schedule

Interviews are conducted on-site, and you can start working immediately after completing the necessary training and certifications.