Customer Service Representative
U-Haul · Great Falls, MT · 1 wk ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Requirements
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
- Work two hands-on working interviews and get paid for each.
- Complete U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program at retail stores to receive a $300 cash bonus.
Qualifications
- People-oriented and enjoy helping others.
- Flexible schedule to work Saturdays and Sundays.
Skills
- Customer service skills.
- Basic computer literacy.
- Physical stamina and ability to lift up to 50 lbs.
- Ability to operate a forklift (certification provided).
Benefits
- Opportunities for career advancement.
- Various health and wellness benefits.
- Discounts on various products and services.
- 401(k) savings plan and ESOP.
- Employee stock ownership plan.
- Comprehensive insurance coverage.
- Access to financial and legal resources.
Pay
- Hire fast, pay fast policy.
- $100 hiring bonus.
- $300 cash bonus upon completion of certification.
Schedule
- Two hands-on working interviews to start immediately.