Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Opportunities for advancement.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Business travel insurance.

Schedule

Two hands-on working interviews are scheduled, and you can start immediately and begin earning. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Pay

The pay is commensurate with experience.

Company Information

U-Haul offers a variety of benefits including discounts on Apple products, Dell computers, cell phone plans, hotels, and more. They also provide discounts on MetLife auto and home insurance, Critical Illness/Group Accident Insurance, Life Insurance, Dental & Vision Plans, Business travel insurance, and more. Employees have access to Dave Ramsey's SmartDollar Program, MetLaw Legal program, and MetLife auto and home insurance. Additionally, there is a 24-hour physician available for kids, and employees can take advantage of LifeLock Identity Theft Protection and EAP (Employee Assistance Program).