Customer Service Representative
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Requirements
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Qualifications
Participate in ongoing continuous U-Haul education through U-Haul University.
Skills
Customer service skills, problem-solving abilities, attention to detail, and physical stamina.
Benefits
- Opportunities for advancement.
- Mindset App Reimbursement.
- Gym Reimbursement Program.
- Health insurance & Prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- MetLaw Legal program.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Dental & Vision Plans.
- Business travel insurance.
Pay
Hire Fast, Pay Fast. Start today and get paid today! Schedule two hands-on working interviews and get paid for each. Receive a $100 hiring bonus! Additionally, receive a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
Schedule
The schedule is flexible and may involve working evenings, weekends, and holidays.
Company Information
U-Haul offers a comprehensive benefits package, including health insurance, life insurance, dental and vision plans, and more. Employees also have access to discounts on various products and services.