Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
• Answer customer questions and provide product/service education.
• Prepare and accept rental invoices and return equipment.
• Install hitches and trailer wiring, and fill propane (certification offered).
• Operate a forklift (certification offered).
• Perform other duties as assigned.

Qualifications

• Valid driver's license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, dental/vision plans, life insurance, and more.
• Discounts on various products and services.
• 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
• Access to MetLife legal programs, critical illness/accident insurance, and identity theft protection.
• Discounted Apple products, Dell computers, cell phone plans, hotels, and more.
• MetLaw legal program, MetLife auto and home insurance.
• Business travel insurance.
• EAP (Employee Assistance Program).
• LifeLock identity theft protection.
• Discounted gym membership.
• Discounts on vehicle insurance.
• Discounts on cell phone plans.
• Discounts on hotel stays.
• Discounts on Apple products.
• Discounts on Dell computers.
• Discounts on cell phone plans.
• Discounts on hotels.
• Discounts on various products and services.

Schedule

Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program at retail stores.

Pay

The pay is commensurate with experience.

Physical Demands

The work involves some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.