Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Weekend availability is a must.

Qualifications

• People-oriented and enjoy helping others.

Skills

• Customer service skills.
• Basic computer skills.
• Physical stamina and strength.
• Ability to operate a forklift.

Benefits

• Opportunities for career advancement.
• Health insurance and prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on various products and services.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• EAP (Employee Assistance Program).
• LifeLock Identity Theft Protection.
• Critical Illness/Group Accident Insurance.
• Dave Ramsey’s SmartDollar Program.

Pay

• Hire Fast, Pay Fast policy.
• $100 hiring bonus.
• $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through U-Haul University.

Schedule

• Two hands-on working interviews and get paid for each.