Customer Service Representative
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
- Answer customer questions and provide product/service education.
- Prepare and accept rental invoices and return equipment.
- Install hitches and trailer wiring, and fill propane tanks (certification provided).
- Operate a forklift (certification provided).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Opportunities for career advancement.
- Career stability.
- Health insurance and prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- Legal and home insurance.
- Discounts on various products and services.
- 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
- EAP (Employee Assistance Program).
- LifeLock identity theft protection.
- Critical illness/group accident insurance.
- Dave Ramsey’s SmartDollar Program.
Schedule
Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program at retail stores.
Pay
The pay is commensurate with experience.
Company Information
U-Haul offers a variety of benefits including discounts on Apple products, Dell computers, cell phone plans, hotels, and more. They also provide a 24-hour physician for children, dental and vision plans, business travel insurance, and a MetLife auto and home insurance policy. Employees have access to a 401(k) savings plan, Employee Stock Ownership Plan (ESOP), and a gym reimbursement program. Additionally, there is a Mindset App Reimbursement and a Business Travel Insurance program.