Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

• On-the-job education opportunity.
• Mentorship and career growth opportunities.
• Comprehensive benefits package including health insurance, life insurance, and retirement savings options.
• Discounts on various products and services.
• Access to employee stock ownership plan (ESOP).

Benefits

• Opportunities for advancement within the company.
• Flexible schedule with on-the-job training.
• Competitive pay and bonuses.
• Employee assistance programs (EAP).
• Discounts on various products and services.

Pay

Starting pay is commensurate with experience.

Schedule

Two hands-on working interviews are scheduled, and you can start working immediately after passing the interviews.

You will receive a $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.