Customer Service Representative
U-Haul · Fredericksburg, VA · 1 mo ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside U-Haul centers with U-Haul products and services.
- Utilize smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
- Answer customer questions and provide product/service education.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring, and fill propane (certification offered).
- Operate a forklift (certification offered).
- Perform other duties as assigned.
Qualifications
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Benefits
- Career stability
- Opportunities for advancement
- Employment benefits including health insurance, dental/vision plans, life insurance, and 401(k)
- Discounts on various products and services
- Employee Stock Ownership Plan (ESOP)
- Discounted travel insurance
- Access to MetLife legal programs and critical illness/accident insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- Discounted auto and home insurance
- Discounted identity theft protection and group accident insurance
- Discounted Dave Ramsey’s SmartDollar Program
Schedule
- On-the-job training
- Two hands-on working interviews
- Start date: Today
- Paid for each interview
- $100 hiring bonus
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification