Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring.
• Fill propane (certification provided).
• Operate a forklift (certification provided).
• Perform other duties as assigned.

Qualifications

• Valid driver's license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits
• Discounts
• Employee stock ownership plan (ESOP)
• Health insurance & prescription plans
• Paid holidays, vacation, and sick days
• Life insurance
• Legal programs
• Auto and home insurance
• Discounts on electronics and travel
• 401(k) savings plan
• EAP (Employee Assistance Program)
• Identity theft protection
• Critical illness/accident insurance
• Dental & vision plans
• Business travel insurance

Schedule

Two hands-on working interviews are scheduled, and you can start immediately and begin earning. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.

Pay

The pay is commensurate with experience.

Requirements

Special safety precautions may be required due to the nature of the work, which includes handling equipment, moving around, and operating machinery. Physical demands include long periods of standing, reaching, and lifting up to 50 lbs.