Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
• Answer customer questions and provide product/service education.
• Prepare rental invoices and accept returned equipment.
• Install hitches and trailer wiring, and fill propane (certification provided).
• Operate a forklift (certification provided).
• Perform other duties as assigned.

Qualifications

• Valid driver's license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, dental/vision plans, life insurance, and 401(k)
• Discounts on various products and services
• Employee Stock Ownership Plan (ESOP)
• Discounted travel insurance
• Access to MetLife legal programs and critical illness/accident insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• EAP (Employee Assistance Program)
• Identity theft protection
• Discounts on MetLife auto and home insurance
• Discounts on Dave Ramsey’s SmartDollar Program

Schedule

Two hands-on working interviews are scheduled, and you can start immediately and begin earning. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.

Pay

The pay is commensurate with experience.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.