Customer Service Representative
U-Haul · Ypsilanti, MI · 2 mo ago
Customer ServiceFull-time
Customer Service Representative
Responsibilities
- Aid customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Perform other duties as assigned.
Requirements
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Qualifications
U-Haul offers career stability, opportunities for advancement, and various benefits including:
- Health insurance & prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- MetLaw Legal program.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Dental & Vision Plans.
- Business travel insurance.
Benefits
U-Haul provides a $100 hiring bonus and a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
Schedule
Two hands-on working interviews are scheduled, and you can start today and get paid today!
Pay
Details about pay are not specified in the job posting.
Company Information
U-Haul offers a variety of additional perks and programs including:
- Customer Service Representative Responsibilities
- Physical Demands
- Work Environment