Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Hire Fast, Pay Fast.
• $100 hiring bonus.
• $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program.
• Opportunities for career stability and advancement.
• Various benefits including health insurance, life insurance, dental & vision plans, and discounts on various products.
• 401(k) savings plan and Employee Stock Ownership Plan (ESOP).
• Employee assistance programs, critical illness/accident insurance, and identity theft protection.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.

Schedule

• Two hands-on working interviews.

Pay

• Varies based on experience and qualifications.

Physical Demands

• Long periods of remaining stationary.
• Moving around indoors and outdoors.
• Positioning oneself to reach objects at varying heights.
• Moving equipment weighing a minimum of 50 lbs. assisted or unassisted.