Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service skills, problem-solving abilities, attention to detail, and the ability to work independently and as part of a team.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, dental and vision plans, and discounts on various products and services.
• Employee stock ownership plan (ESOP)
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) savings plan
• MetLife auto and home insurance
• MetLaw Legal program
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Pay

$100 hiring bonus upon successful completion of on-the-job training.

Schedule

Two hands-on working interviews and potential for immediate employment.