Customer Service Representative

About the role

TWO MEN AND A TRUCK® is now hiring enthusiastic, customer-focused individuals to join our team. We offer a base pay of $15-$18 per hour after monthly bonuses based on performance, along with medical, vision, and dental benefits. Our location in Topeka, KS, is part of a growing franchise with advancement opportunities.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Enter, schedule, and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints, or customer service issues
• All other duties as assigned

Requirements

• The right candidate will have a winning attitude, be self-motivated, and enjoy a fast-paced team environment
• Possess an ability to build relationships and provide first-class customer service using strategic selling skills and compassion for others
• High school diploma or equivalent
• 100% drug-free
• Excellent customer service skills; effective listening and communication
• Friendly, positive voice, enjoys talking with others and assisting with their needs
• Strong computer skills