Customer Service Representative

Key Responsibilities

• Answer and direct phone calls with a positive, customer-first attitude
• Provide friendly, professional assistance to customers and internal staff
• Perform administrative tasks including filing, data entry, and document organization
• Support scheduling, job coordination, and team communications
• Deliver materials or documents to job sites as needed
• Aid managers and field teams with day-to-day operational needs
• Serve as a dependable point of contact for office-related support tasks
• Represent the company with professionalism and a service-oriented mindset

Qualifications

• High school diploma or equivalent (some college preferred)
• Strong communication, multitasking, and organizational skills
• Reliable and flexible; a self-starter with a willingness to learn
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic computer functions
• Valid driver’s license and access to reliable transportation
• Ability to manage changing priorities in a fast-paced environment

Benefits

• Compensation & Retirement: Weekly pay schedule; retirement savings program
• Health & Wellness: Medical, dental, vision, life, and disability insurance options
• Work-Life Balance: Paid holidays, vacation time, and sick leave
• Career Development: Paid training, mentorship, and internal advancement opportunities
• Additional Perks: Company events, team-building activities, and performance incentives

Schedule

• Full-time, Monday to Friday
• With occasional local travel to job sites

Location

Mundelein, IL

Equal Employment Opportunity

We are an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from all backgrounds, without regard to race, age, gender, sexual identity, religion, or disability status.