Customer Service Representative

Role Overview: This position involves assisting customers with loan inquiries, vehicle evaluations, managing accounts, and ensuring compliance with company policies. The role is central to delivering honest and respectful customer service both in person and over the phone. Key Responsibilities Provide exceptional customer service and explain loan products clearlyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls when necessaryEnsure compliance with policies and applicable laws Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and dependable natureExcellent communication, detail-oriented, and organizedPrevious customer service and computer experience preferred but not required Additional Details: The role offers competitive pay, benefits, paid holidays and vacation, on-the-job training, and opportunities for career growth. Candidates must pass a background screening and demonstrate integrity and professionalism to represent the company well in the community.