Customer Service Representative
Tesla · Tempe, AZ · 1 wk ago
On-siteCustomer ServiceFull-time
What You'll Do
- Work scheduling maintenance
- Vehicle arrival preparation
- Customer communication and expectations
- Rental coordination and hand off
- Vehicle status updates
- Material and supplies reordering
- Repair review and delivery
What You'll Bring
- A strong customer-oriented approach with clients and coworkers
- Ability to train others
- Willingness to work independently in limited supervision environments
- Microsoft Office experience (preferred)
- Excellent written and verbal communication skills
- The ability to follow instructions
- Account receivable experience (plus)
Benefits
- Competitive pay
- Medical plans with multiple plan options and $0 payroll deduction
- Fertility, adoption, and surrogacy benefits
- Dental and vision plans with $0 paycheck contribution
- HSA Contribution for High-Deductible medical plan with HSA
- Flexible Spending Accounts (FSA)
- 401(k) with employer match and Employee Stock Purchase Plans
- Basic Life, AD&D, Short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program