Customer Service Representative
About the Company
We're hiring friendly, dependable Customer Service Representatives to join a fully remote support team. This is an entry-level, work-from-home role with paid training, a clear path to promotion, and no cold calling. If you enjoy helping people and solving problems, we want to meet you.
About the Role
This is a remote position for a Customer Service Representative, where you will be responsible for providing support to customers through various channels.
- Answer customer questions by phone, chat, and email with warmth and accuracy
- Resolve billing, account, and product issues on the first contact when possible
- Log interactions and escalate complex cases to the right team
- Maintain friendly, achievable quality and response-time goals
- Share customer feedback that helps improve the product
Qualifications
High school diploma or equivalent; no prior experience required
- Required Skills:
- Clear written and verbal communication in English
- Reliable home internet and a quiet space to work
- Comfortable learning new software and multitasking
- Positive, patient attitude and strong follow-through
Pay
Pay range and compensation package: $42,000 – $52,000 / year + benefits
Equal Opportunity Statement
100% remote with paid, structured onboarding. Health, dental, and vision benefits from day one. Predictable schedules and paid time off. Real promotion tracks into senior support, QA, and team lead roles. Verified marketplace advantage: Every candidate on TalnFlo is ID and video-verified, so your application is guaranteed authentic and reaches the hiring team faster than a resume in a stack of hundreds.