Customer Service Representative
About the role
Join SwimRVA as our Part-Time Customer Service Representative in vibrant Richmond, VA, where every day is a splash of excitement! If you thrive on connecting with people and enjoy building lasting relationships, this role is perfect for you. Picture yourself in a lively environment, chatting with our valued members and ensuring their experience with us is nothing short of delightful. Onsite at our facility, you'll interact with a diverse community that appreciates your warm and friendly approach. Plus, enjoy a competitive starting pay of $14.25 per hour while doing what you love!
Responsibilities
- Interact with members and guests, creating a welcoming atmosphere
- Answer calls and complete sales transactions
- Engage with families in person
- Manage inventory and promote a fun, safe environment for everyone during the summer
- Coordinate a positive experience for all indoor and outdoor activities
Requirements
- American Red Cross First Aid/CPR certification preferred or willing to obtain
- Flexible schedule to work evenings and weekends
- Positive attitude and customer service orientation
- Strong written and verbal communication skills
- Organized and efficient multitasker
Qualifications
To thrive as a Part-Time Customer Service Representative at SwimRVA, you'll need a unique blend of skills and a positive attitude! A customer service orientation is vital as you engage with members and guests, creating a welcoming atmosphere. Organization and efficiency will help you juggle multiple tasks, from answering calls to coordinating activities. Strong written and verbal communication skills are essential for ensuring clear and friendly interactions.
Skills
- Customer service orientation
- Organization and efficiency
- Strong written and verbal communication skills
- Flexibility to work evenings and weekends
Benefits
- Flexible Schedules
- Free Family Summer membership (employee household)
- 25% off program fees for your family (yourself and your dependents)
- Free SwimRVA Hammerheads (adult swimming) membership
Pay
$14.25 per hour
Schedule
Flexible Schedules
Benefits
- Free Family Summer membership (employee household)
- 25% off program fees for your family (yourself and your dependents)
- Free SwimRVA Hammerheads (adult swimming) membership